PowerUpSolutions has officially launched its new operational hub in Skopje, North Macedonia, to deliver specialized 24/7 services in Player Retention, VIP Management, and Anti-Fraud to global iGaming operators, strategically strengthening global service capacity.
We are delighted to announce the official launch of our new strategic operational hub in Skopje, North Macedonia. This launch marks a significant step in our commitment to providing end-to-end performance solutions for iGaming Operators worldwide, ensuring our partners benefit from enhanced service delivery and expertise. Why North Macedonia? A Strategic Talent Pool The selection of Skopje as our new hub was highly strategic. The region offers a deep, multilingual talent pool with strong technical aptitudes and a professional work ethic, perfectly suited to the complex demands of the iGaming sector, particularly in VIP and Anti-Fraud management. Our Skopje office is immediately operational, focusing on delivering and executing our core, revenue-generating services 24/7: Player Retention (LTV), VIP Player Management, Multilingual Customer Support, and Anti-Fraud. Delivering Revenue-First Roadmaps: Our mission is to plug directly into our clients’ tech stacks to own outcomes—not just tasks. By leveraging our proven strategies and expert local teams, we help smart Casino operators achieve tangible results:
- Improve Customer Value: Boost player LTV and engagement through sophisticated CRM and personalized campaign execution.
- Boost Retention Results: Our operational model consistently delivers typical outcomes of 20%+ M1 retention rates, stabilizing player base profitability.
- Increase ROI & Operational Efficiency: Enable operators to waive high internal overhead costs while optimizing crucial player journeys and minimizing fraud losses.
- 24/7 Global Coverage: The hub’s time zone positioning and expert staffing significantly enhance our capacity for non-stop, high-quality international support.
This expansion strengthens our capability to provide seamless, world-class support and execute revenue-first roadmaps to our growing global partner base. The new hub is key to ensuring that every operator we partner with is ready to step up their game and dominate their competitive landscape.